➢ Optimum Marine Consulting Pty Ltd (“Optimum Marine Consulting”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, engage our services, communicate with us, or otherwise interact with our business.
➢ This Privacy Policy is intended to comply with applicable Australian privacy laws, including the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other relevant legislation.
➢ By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
Optimum Marine Consulting Pty Ltd provides professional maritime consulting and advisory services including but not limited to:
➢ Vessel project management
➢ Ship management consultancy
➢ Maritime regulatory compliance consulting
➢ Safety Management System (SMS) development
➢ Quality, Health, Safety and Environment (QHSE) consultancy
➢ Vessel inspections and audits
➢ Maritime labour convention compliance consulting
➢ ISO certification consultancy
➢ Marine supplier certification consultancy
➢ Pre-purchase vessel inspections
➢ Vessel condition assessments
➢ Classification and flag-state consultancy
➢ Technical marine consulting services
➢ Maritime training and compliance support
We may collect various types of personal and business information including:
Personal Information
➢ Full name
➢ Company name
➢ Job title
➢ Email address
➢ Telephone number
➢ Postal address
➢ Country of residence
➢ Billing information
➢ Payment details
➢ Identification documents where required
Where relevant to the services we provide, we may collect:
➢ Vessel details
➢ Registration information
➢ Ownership information
➢ Classification records
➢ Technical specifications
➢ Compliance documentation
➢ Survey reports
➢ Audit records
➢ Safety management documentation
When you visit our website, we may automatically collect:
➢ IP address
➢ Browser type
➢ Operating system
➢ Device information
➢ Pages viewed
➢ Date and time of access
➢ Referring website
➢ Website interaction data
Information provided through:
➢ Contact forms
➢ Quote request forms
➢ Service inquiry forms
➢ Newsletter subscription forms
➢ Email correspondence
➢ Telephone conversations
You may voluntarily provide:
➢ Vessel certificates
➢ Compliance records
➢ Inspection reports
➢ Technical drawings
➢ Images and photographs
➢ Operational manuals
➢ Safety management documents
We collect information through:
Direct Collection
When you:
➢ Contact us by phone
➢ Contact us by email
➢ Submit website forms
➢ Request a quote
➢ Engage our services
➢ Subscribe to newsletters
➢ Attend meetings or consultations
Through:
➢ Cookies
➢ Analytics tools
➢ Website tracking technologies
➢ Server logs
We may receive information from:
➢ Vessel owners
➢ Ship management companies
➢ Classification societies
➢ Regulatory authorities
➢ Professional advisers
➢ Business partners
➢ Publicly available sources
We collect personal information to:
➢ Provide maritime consulting services
➢ Respond to inquiries
➢ Prepare quotations and proposals
➢ Conduct inspections and audits
➢ Deliver consulting reports
➢ Manage client relationships
➢ Process payments
➢ Maintain business records
➢ Meet contractual obligations
➢ Improve our services
➢ Send newsletters and updates
➢ Comply with legal and regulatory requirements
➢ Protect our legal rights
We only collect information that is reasonably necessary for our business activities
Where applicable, we process information because:
➢ It is necessary to provide requested services.
➢ It is necessary to perform contractual obligations.
➢ You have provided consent.
➢ We have a legitimate business interest.
➢ We are required by law to do so.
➢ It is necessary for regulatory compliance.
Optimum Marine Consulting understands the sensitive nature of maritime operations, vessel information, compliance records, and business data.
We treat all confidential information with appropriate care and security measures.
Unless legally required or expressly authorised, we will not disclose confidential information provided by clients to third parties.
Client reports, assessments, audits, inspections, and consultancy findings are handled in accordance with our professional obligations and contractual commitments.
Our website may use cookies and similar technologies to:
➢ Improve website functionality
➢ Remember user preferences
➢ Analyze website traffic
➢ Enhance user experience
➢ Monitor website performance
➢ Support marketing activities
Users may disable cookies through browser settings; however, some website functionality may be affected.
We may send:
➢ Industry updates
➢ Company news
➢ Maritime compliance information
➢ Service announcements
➢ Newsletter communications
You may unsubscribe at any time by:
➢ Clicking the unsubscribe link in emails
➢ Contacting us directly
We will promptly honor all unsubscribe requests.
We may disclose information to:
Professional Service Providers
➢ IT providers
➢ Website hosting providers
➢ Cloud storage providers
➢ Accountants
➢ Legal advisers
➢ Payment processors
Regulatory Bodies
Where required by law or regulation, information may be disclosed to:
➢ Australian Maritime Safety Authority (AMSA)
➢ Government agencies
➢ Courts and tribunals
➢ Maritime authorities
➢ Law enforcement agencies
Business Partners
Information may be shared with:
➢ Classification societies
➢ Marine surveyors
➢ Auditors
➢ Certification bodies
➢ Technical consultants
➢ Subcontractors
Only where necessary to deliver services.
Some service providers may store or process information outside Australia.
Where international transfers occur, we take reasonable steps to ensure that information receives protection comparable to Australian privacy standards.
We take reasonable measures to protect personal information from:
➢ Unauthorized access
➢ Misuse
➢ Loss
➢ Disclosure
➢ Modification
➢ Destruction
Security measures may include:
➢ Secure servers
➢ Password-protected systems
➢ Restricted access controls
➢ Encrypted communications where appropriate
➢ Secure cloud storage
➢ Staff confidentiality obligations
Despite our efforts, no internet transmission or electronic storage system can be guaranteed completely secure.
We retain information only for as long as necessary to:
➢ Provide services
➢ Meet legal obligations
➢ Resolve disputes
➢ Enforce agreements
➢ Maintain business records
When information is no longer required, it is securely deleted, anonymized, or destroyed.
You may request access to personal information we hold about you.
We may require verification of identity before providing access.
In limited circumstances, access may be refused where permitted by law.
If you believe information we hold is inaccurate, incomplete, outdated, or misleading, you may request correction.
We will take reasonable steps to update or correct information promptly.
Our website may contain links to external websites.
We are not responsible for:
➢ Privacy practices
➢ Content
➢ Security
➢ Policies
of third-party websites.
Users should review the privacy policies of external sites separately.
Our services are intended for businesses, professionals, and adults involved in maritime operations.
We do not knowingly collect information from children under 16 years of age.
If such information is identified, we will take reasonable steps to delete it.
We may collect, use, or disclose information where necessary to:
➢ Comply with applicable laws
➢ Meet regulatory obligations
➢ Respond to lawful requests
➢ Protect safety and security
➢ Defend legal claims
➢ Enforce contractual rights
If our business undergoes:
➢ Merger
➢ Acquisition
➢ Restructuring
➢ Sale of assets
personal information may be transferred as part of the transaction, subject to applicable privacy laws.
Depending on applicable laws, you may have rights to:
➢ Access your information
➢ Correct inaccurate information
➢ Withdraw consent
➢ Restrict certain processing activities
➢ Lodge a complaint
➢ Request deletion where legally permissible
If you have concerns regarding our handling of personal information, please contact us first.
We will investigate and respond within a reasonable timeframe.
If you remain dissatisfied, you may contact:
Office of the Australian Information Commissioner (OAIC)
Website: https://www.oaic.gov.au
Phone: 1300 363 992
Address:
GPO Box 5218
Sydney NSW 2001
Australia
We reserve the right to update this Privacy Policy at any time.
Changes become effective immediately upon publication on our website.
We encourage users to review this page periodically.
Optimum Marine Consulting Pty Ltd
Phone: +61 484 586 609
Email: info@optimummarineconsulting.com.au
Website: https://optimummarineconsulting.com.au
For all privacy-related inquiries, requests, corrections, or complaints, please contact us using the details above.
